Accessibility Statement
We are committed to making the Longevity Platform accessible to everyone, regardless of ability or technology. Health optimization should be available to all.
Our Commitment to Accessibility
The Longevity Platform is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to achieve this goal.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
We've implemented numerous features to ensure our platform is accessible to users with diverse needs.
Keyboard Navigation
Full keyboard navigation support throughout the platform. Use Tab to navigate, Enter to activate, and Escape to close dialogs.
Screen Reader Support
Compatible with popular screen readers including NVDA, JAWS, VoiceOver, and TalkBack. ARIA labels and landmarks throughout.
Responsive Design
Fully responsive layout that adapts to any screen size, from mobile devices to large desktop monitors.
Color Contrast
High contrast color schemes that meet WCAG AA standards. Dark mode available for reduced eye strain.
No Audio Auto-play
No automatic audio or video playback. All media requires user interaction to start.
Focus Indicators
Clear visual focus indicators on all interactive elements for users who navigate with keyboard or switch devices.
WCAG 2.1 Guidelines
We follow the four core principles of WCAG to ensure our content is accessible to all users.
Perceivable
Information and user interface components must be presentable to users in ways they can perceive.
- Text alternatives for non-text content
- Captions and alternatives for multimedia
- Content can be presented in different ways
- Content is easy to see and hear
Operable
User interface components and navigation must be operable.
- All functionality available from keyboard
- Users have enough time to read and use content
- Content does not cause seizures
- Users can easily navigate and find content
Understandable
Information and the operation of user interface must be understandable.
- Text is readable and understandable
- Content appears and operates predictably
- Users are helped to avoid and correct mistakes
Robust
Content must be robust enough to be interpreted by a wide variety of user agents, including assistive technologies.
- Content is compatible with current and future tools
- Valid HTML and semantic markup
- ARIA attributes used appropriately
Assistive Technology Compatibility
Our platform has been tested with and designed to be compatible with the following assistive technologies.
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
Browsers
- Chrome (latest)
- Firefox (latest)
- Safari (latest)
- Edge (latest)
Input Methods
- Keyboard only
- Mouse/trackpad
- Touch screen
- Voice control
Known Limitations & Ongoing Work
Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address the following areas:
- Complex Charts: Some biomarker charts may be challenging for screen readers. We are working on providing text-based alternatives for all data visualizations.
- Third-Party Content: Some embedded content from third-party providers (e.g., Cal.com booking widget) may have varying levels of accessibility.
- PDF Documents: Older uploaded health documents may not be fully accessible. We recommend uploading accessible PDF files where possible.
We are committed to continuously improving accessibility and aim to address these limitations in future updates.
We Want Your Feedback
We welcome your feedback on the accessibility of the Longevity Platform. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.
When reporting an issue, please include:
- A description of the accessibility issue
- The page URL where the issue occurred
- Your browser and operating system
- Any assistive technology you were using
Our Response Commitment
We take accessibility feedback seriously. When you report an accessibility issue:
We'll acknowledge your report within 2 business days
We'll provide an update on our assessment within 5 business days
We'll work to resolve issues based on severity and impact
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may escalate the issue through the following channels:
- Contact our management team at management@longevity.platform
- File a complaint with your national equality body or accessibility authority
- In the UK: Contact the Equality and Human Rights Commission